This Application collects Personal Data from its Users.
Data Controller and Owner
OnlineRepairManuals
[email protected]
Types of Data collected
Among the types of Personal Data that this Application collects, by itself or through third
parties, there are: Cookies, Usage data, first name, last name, phone number, email address,
country, ZIP/Postal code, gender, date of birth, city, address, username, website,
geographic position and various types of Data.
Other Personal Data collected may be described in other sections of this privacy policy or by
dedicated explanation text contextually with the Data collection.
The Personal Data may be freely provided by the User, or collected automatically when using
this Application.
Any use of Cookies - or of other tracking tools - by this Application or by the owners of
third party services used by this Application, unless stated otherwise, serves to identify
Users and remember their preferences, for the sole purpose of providing the service required
by the User.
Failure to provide certain Personal Data may make it impossible for this Application to
provide its services.
Users are responsible for any Personal Data of third parties obtained, published or shared
through this Application and confirm that they have the third party's consent to provide the
Data to the Owner.
Mode and place of processing the Data
Methods of processing
The Data Controller processes the Data of Users in a proper manner and shall take appropriate
security measures to prevent unauthorized access, disclosure, modification, or unauthorized
destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following
organizational procedures and modes strictly related to the purposes indicated. In addition
to the Data Controller, in some cases, the Data may be accessible to certain types of
persons in charge, involved with the operation of the site (administration, sales,
marketing, legal, system administration) or external parties (such as third party technical
service providers, mail carriers, hosting providers, IT companies, communications agencies)
appointed, if necessary, as Data Processors by the Owner. The updated list of these parties
may be requested from the Data Controller at any time.
Place
The Data is processed at the Data Controller's operating offices and in any other places
where the parties involved with the processing are located. For further information, please
contact the Data Controller.
Retention time
The Data is kept for the time necessary to provide the service requested by the User, or
stated by the purposes outlined in this document, and the User can always request that the
Data Controller suspend or remove the data.
The use of the collected Data
The Data concerning the User is collected to allow the Owner to provide its services, as well
as for the following purposes: Advertising, Analytics, Commercial affiliation, Contacting
the User, Content commenting, Content performance and features testing (A/B testing),
Displaying content from external platforms, Interaction with external social networks and
platforms, Location-based interactions, Registration and authentication, Remarketing and
Behavioral Targeting, Social features and Advertising serving infrastructure.
The Personal Data used for each purpose is outlined in the specific sections of this
document.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Advertising
- This type of services allows User Data to be utilized for advertising communication pur
poses displayed in the form of banners and other advertisements on this Application,
possibly based on User interests.
- This does not mean that all Personal Data are used for this purpose. Information and
conditions of use are shown below.
- Some of the services listed below may use Cookies to identify Users or they may use the
behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests
and behavior, including those detected outside this Application. For more information,
please check the privacy policies of the relevant services.
- Google AdSense (Google Inc.)
- Google AdSense is an advertising service provided by Google Inc. This service uses the
“Doubleclick” Cookie, which tracks use of this Application and User behavior concerning
ads, products and services offered.
- Users may decide to disable all the Doubleclick Cookies by clicking on:
google.com/
settings/ ads/onweb/ optout.
- Personal Data collected: Cookies and Usage data.
- Place of processing: US – Privacy
Policy
– Opt Out
- OpenX Ad Exchange (OpenX Technologies, Inc.)
- OpenX Ad Exchange is an advertising service provided by OpenX Technologies, Inc.
- The service provides an ad exchange platform that facilitates the optimization of ads
from multiple ad networks, which can be third parties to both OpenX and the Owner.
- Personal Data collected: Cookies and Usage data.
- Place of processing: US – Privacy Policy
– Opt Out
Advertising serving infrastructure
- This type of services have the purpose of providing an advertising serving
infrastructure that enables this Application to maintain its own network that serves
optimized and targeted advertisements.
- To this end, the services listed below may allow the Owner to track unique User visits
and their navigation patterns, also with the help of Cookies.
- This tracking may occur across different sites or apps, in order to serve optimized and
targeted advertisements.
- OpenX Ad Server (OpenX Technologies, Inc.)
- OpenX Ad Server is an advertising server provision service provided by OpenX
Technologies, Inc.
- Personal Data collected: Cookies and Usage data.
- Place of processing: US – Privacy
Policy
Analytics
- The services contained in this section enable the Owner to monitor and analyze web
traffic and can be used to keep track of User behavior.
- Google Analytics (Google Inc.)
- Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google
utilizes the Data collected to track and examine the use of this Application, to prepare
reports on its activities and share them with other Google services.
- Google may use the Data collected to contextualize and personalize the ads of its own
advertising network.
- Personal Data collected: Cookies and Usage data.
- Place of processing: US – Privacy
Policy
– Opt Out
- Google Tag Manager (Google Inc.)
- Google Tag Manager is an analytics service provided by Google Inc.
- Personal Data collected: Cookies and Usage data.
- Place of processing: US – Privacy
Policy
Commercial affiliation
- This type of services allows this Application to display advertisements for third party
products or services. Ads can be displayed either as advertising links or as banners
using various kinds of graphics.
- Clicks on the icon or banner posted on the Application are tracked by the third-party
services listed below, and are shared with this Application.
- For details of which data are collected, please refer to the privacy policy of each
service.
- Amazon Affiliation (Amazon)
- Amazon Affiliation is a commercial affiliation service provided by Amazon.com Inc.
- Personal Data collected: Cookies and Usage data.
-
- Place of processing: US – Privacy
Policy
Contacting the User
- Contact form (This Application)
- By filling in the contact form with their Data, the User authorizes this Application to
use these details to reply to requests for information, quotes or any other kind of
request as indicated by the form’s header.
- Personal Data collected: email address, first name, last name and phone number.
- Mailing List or Newsletter (This Application)
- By registering on the mailing list or for the newsletter, the User’s email address will
be added to the contact list of those who may receive email messages containing
information of commercial or promotional nature concerning this Application. Your email
address might also be added to this list as a result of signing up to this Application
or after making a purchase.
- Personal Data collected: address, city, Cookies, country, date of birth, email address,
first name, gender, last name, phone number, Usage data and ZIP/Postal code.
Content commenting
- Content commenting services allow Users to make and publish their comments on the
contents of this Application.
- Depending on the settings chosen by the Owner, Users may also leave anonymous comments.
If there is an email address among the Personal Data provided by the User, it may be
used to send notifications of comments on the same content. Users are responsible for
the content of their own comments.
- If a content commenting service provided by third parties is installed, it may still
collect web traffic data for the pages where the comment service is installed, even when
Users do not use the content commenting service.
- Facebook Comments (Facebook, Inc.)
- Facebook Comments is a content commenting service provided by Facebook, Inc. enabling
the User to leave comments and share them on the Facebook platform.
- Personal Data collected: Cookies and Usage data.
- Place of processing: US – Privacy
Policy
- Comment system managed directly (This Application)
- This Application has its own internal content comment system.
- Personal Data collected: Cookies, email address, first name, last name, Usage data,
username and website.
Content performance and features testing (A/B testing)
- The services contained in this section allow the Owner to track and analyze the User
response concerning web traffic or behavior regarding changes to the structure, text or
any other component of this Application.
- Google Website Optimizer (Google Inc.)
- Google Website Optimizer is an A/B testing service provided by Google Inc.
- Google may use Personal Data to contextualize and personalize the ads of its own
advertising network.
- Personal Data collected: Cookies and Usage data.
- Place of processing: US – Privacy
Policy
Displaying content from external platforms
- This type of services allows you to view content hosted on external platforms directly
from the pages of this Application and interact with them.
- This type of service might still collect web traffic data for the pages where the
service is installed, even when Users do not use it.
- Google Fonts (Google Inc.)
- Google Fonts is a typeface visualization service provided by Google Inc. that allows
this Application to incorporate content of this kind on its pages.
- Personal Data collected: Usage data and various types of Data as specified in the
privacy policy of the service.
- Place of processing: US – Privacy
Policy
- Google Maps widget (Google Inc.)
- Google Maps is a maps visualization service provided by Google Inc. that allows this
Application to incorporate content of this kind on its pages.
- Personal Data collected: Cookies and Usage data.
- Place of processing: US – Privacy
Policy
Interaction with external social networks and platforms
- This type of services allows interaction with social networks or other external
platforms
directly from the pages of this Application.
- The interaction and information obtained through this Application are always subject to
the
User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is
installed, even when Users do not use it.
- AddThis (Addthis Inc.)
- AddThis is a service provided by Clearspring Technologies Inc., which displays a widget
that
allows interaction with social networks and external platforms as well as sharing the
contents of this Application.
- Depending on the configuration, this service can display widgets belonging to third
parties
such as the managers of social networks where interactions are shared. In this case,
also
the third parties that provide the widget will be informed of interactions and Usage
Data on
the pages where this service is installed.
- Personal Data collected: Cookies and Usage data.
- Place of processing: US – Privacy Policy
- Facebook Like button and social widgets (Facebook, Inc.)
- The Facebook Like button and social widgets are services allowing interaction with the
Facebook social network provided by Facebook, Inc.
- Personal Data collected: Cookies and Usage data.
- Place of processing: US – Privacy
Policy
- Google+ +1 button and social widgets (Google Inc.)
- The Google+ +1 button and social widgets are services allowing interaction with the
Google+
social network provided by Google Inc.
- Personal Data collected: Cookies and Usage data.
- Place of processing: US – Privacy
Policy
- Twitter Tweet button and social widgets (Twitter, Inc.)
- The Twitter Tweet button and social widgets are services allowing interaction with the
Twitter social network provided by Twitter, Inc.
- Personal Data collected: Cookies and Usage data.
- Place of processing: US – Privacy Policy
Location-based interactions
Geolocation (This Application)
This Application may collect, use, and share User location Data in order to provide
location-based services.
Most browsers and devices provide tools to opt out from this feature by default. If explicit
authorization has been provided, the User’s location data may be tracked by this
Application.
Personal Data collected: geographic position.
Registration and authentication
- By registering or authenticating, Users allow this Application to identify them and give
them access to dedicated services.
- Depending on what is described below, third parties may provide registration and
authentication services. In this case, this Application will be able to access some
Data, stored by these third party services, for registration or identification purposes.
- Facebook Authentication (Facebook, Inc.)
- Facebook Authentication is a registration and authentication service provided by
Facebook, Inc. and is connected to the Facebook social network.
- Personal Data collected: various types of Data as specified in the privacy policy of the
service.
- Place of processing: US – Privacy
Policy
Remarketing and Behavioral Targeting
- This type of services allows this Application and its partners to inform, optimize and
serve advertising based on past use of this Application by the User.
- This activity is performed by tracking Usage Data and by using Cookies, information that
is transferred to the partners that manage the remarketing and behavioral targeting
activity.
- DoubleClick for Publishers Audience Extension (Google Inc.)
- DoubleClick for Publishers Audience Extension is a Remarketing and Behavioral Targeting
service provided by Google Inc. that tracks the visitors of this Application and allows
selected advertising partners to display targeted ads across the web to them.
- Personal Data collected: Cookies and Usage data.
- Place of processing: US – Privacy
Policy – Opt
Out
- Facebook Custom Audience (Facebook, Inc.)
- Facebook Custom Audience is a Remarketing and Behavioral Targeting service provided by
Facebook, Inc. that connects the activity of this Application with the Facebook
advertising network.
- Personal Data collected: Cookies and email address.
- Place of processing: US – Privacy
Policy – Opt Out
- Facebook Remarketing (Facebook, Inc.)
- Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by
Facebook, Inc. that connects the activity of this Application with the Facebook
advertising network.
- Personal Data collected: Cookies and Usage data.
- Place of processing: US – Privacy
Policy – Opt Out
- Remarketing through Google Analytics for Display Advertising (Google Inc.)
- Google Analytics for Display Advertising is a Remarketing and Behavioral Targeting
service provided by Google Inc. that connects the tracking activity performed by Google
Analytics and its Cookies with the Adwords advertising network and the Doubleclick
Cookie.
- Personal Data collected: Cookies and Usage data.
- Place of processing: US – Privacy
Policy – Opt Out
- Oracle DMP
- The Oracle DMP creates profiles through the use of cookies, cross-device/cross-context
technology (such as statistical IDs), or other unique identifiers provided to us by
customers (such as mobile-device IDs) to learn about your journey across the OnlineRepairManuals website.
This information is used in order to help us show you more relevant marketing content.
To learn more about this cookie please visit Oracle BlueKai's privacy policy (https://www.oracle.com/legal/privacy/marketing-cloud-data-cloud-privacy-policy.html)
or to opt out please visit the Oracle BlueKai Registry (http://www.bluekai.com/registry/).
Social features
Inviting and suggesting friends (This Application)
This Application may use the Personal Data provided to allow Users to invite their friends -
for example through the address book, if access has been provided - and to suggest friends
or connections inside it.
Personal Data collected: various types of Data.
Further information about Personal Data
The Service is not directed to children under the age of 13
Users declare themselves to be adult according to their applicable legislation. Minors may
use this Application only with the assistance of a parent or guardian. Under no circumstance
persons under the age of 13 may use this Application.
Unique device identification
This Application may track Users by storing a unique identifier of their device, for
analytics purposes or for storing Users' preferences.
Additional information about Data collection and processing
Legal action
The User's Personal Data may be used for legal purposes by the Data Controller, in Court or
in the stages leading to possible legal action arising from improper use of this Application
or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal
data upon request of public authorities.
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, this Application may provide
the User with additional and contextual information concerning particular services or the
collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, this Application and any third party services may
collect files that record interaction with this Application (System logs) or use for this
purpose other Personal Data (such as IP Address).
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from
the Data Controller at any time. Please see the contact information at the beginning of this
document.
The rights of Users
Users have the right, at any time, to know whether their Personal Data has been stored and
can consult the Data Controller to learn about their contents and origin, to verify their
accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for
their transformation into anonymous format or to block any data held in violation of the
law, as well as to oppose their treatment for any and all legitimate reasons. Requests
should be sent to the Data Controller at the contact information set out above.
This Application does not support “Do Not Track” requests.
To determine whether any of the third party services it uses honor the “Do Not Track”
requests, please read their privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by
giving notice to its Users on this page. It is strongly recommended to check this page
often, referring to the date of the last modification listed at the bottom. If a User
objects to any of the changes to the Policy, the User must cease using this Application and
can request that the Data Controller remove the Personal Data. Unless stated otherwise, the
then-current privacy policy applies to all Personal Data the Data Controller has about
Users.
Definitions and legal references
Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution or an association,
which is, or can be, identified, even indirectly, by reference to any other information,
including a personal identification number.
Usage Data
Information collected automatically from this Application (or third party services employed
in this Application), which can include: the IP addresses or domain names of the computers
utilized by the Users who use this Application, the URI addresses (Uniform Resource
Identifier), the time of the request, the method utilized to submit the request to the
server, the size of the file received in response, the numerical code indicating the status
of the server's answer (successful outcome, error, etc.), the country of origin, the
features of the browser and the operating system utilized by the User, the various time
details per visit (e.g., the time spent on each page within the Application) and the details
about the path followed within the Application with special reference to the sequence of
pages visited, and other parameters about the device operating system and/or the User's IT
environment.
User
The individual using this Application, which must coincide with or be authorized by the Data
Subject, to whom the Personal Data refers.
Data Subject
The legal or natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural person, legal person, public administration or any other body, association or
organization authorized by the Data Controller to process the Personal Data in compliance
with this privacy policy.
Data Controller (or Owner)
The natural person, legal person, public administration or any other body, association or
organization with the right, also jointly with another Data Controller, to make decisions
regarding the purposes, and the methods of processing of Personal Data and the means used,
including the security measures concerning the operation and use of this Application. The
Data Controller, unless otherwise specified, is the Owner of this Application.
This Application
The website OnlineRepairManuals and all its subdomains that collect the Personal Data of the
User.
Cookies
Small piece of data stored in the User's device.
Legal information
Notice to European Users: this privacy statement has been prepared in fulfillment of the
obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive
2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.
This privacy policy relates solely to this Application.